Customer Service Representative

Opened
Type
Full-time
Location
Mogadishu
Department
Customer Care
Apply by
30 November 2026

About the role

Join our customer care team and be the voice of Somtel for our customers.

Responsibilities

  • Handle customer enquiries by phone and in person
  • Resolve service issues and escalate where needed
  • Maintain accurate records of customer interactions

Requirements

  • Excellent communication skills in Somali and English
  • Customer service experience preferred
  • Comfortable working shifts
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