Home Internet
Fibre built for family life
A dedicated fibre line into your house, not a shared connection borrowed from a mobile mast. The same speed at eight in the evening as at eight in the morning, however many people are online.
Widest network coverage
No hidden charges
24/7 customer care
Why fibre
A dedicated line, not a shared one
Mobile broadband slows down when the neighbourhood comes home. Fibre does not. Your line runs from our network straight to your wall socket, so the capacity you pay for is the capacity you get, at every hour of the day.
Evening speeds that hold
No contention with the rest of the street when everyone is streaming.
Unlimited data
No daily cap, and no fair-use throttling on the higher plans.
We install it properly
A Somtel technician runs the line, fits the router and tests it with you.
What is included
Everything you need in the box
One monthly price covers the line, the hardware and the help. Nothing is billed to you afterwards.
A WiFi router
Covers a typical home. Extenders are available for larger houses.
Standard installation
Fitted by a Somtel technician, arranged around your schedule.
Unlimited data
Stream, study and work without watching a counter.
Free relocation
Moving house? We move your line to any other covered address.
24/7 fault line
A real person answers, day or night, every day of the year.
IPTV ready
Add Nashaad IPTV to the same connection whenever you want it.
Choosing a plan
Pick the speed that matches your house
All three plans run over the same fibre line, so moving up or down a tier takes a phone call rather than a new installation.
- Essential suits a couple of people browsing, messaging and streaming in standard definition.
- Family is the plan most households pick — several phones, a laptop or two, and HD streaming without buffering.
- Max is for large homes, home offices and anyone who works with big files or joins video calls all day.
Not sure? Start on Family. It is the easiest to move away from in either direction.
Getting connected
Four steps from enquiry to online
- 1
Check your address
Find your city on the coverage page, or call us with your street name.
- 2
Book a survey
An engineer confirms how the fibre reaches your building.
- 3
Installation
We run the line, fit the router and test the connection with you.
- 4
You are online
Most surveyed homes are live within a few working days.
Good to know
The detail, in short
Running an office, not a household?
Home Internet is a residential product on a shared, asymmetric connection. If you need guaranteed symmetric bandwidth, static IP addresses or a written service-level agreement, Somtel Fiber Optic is the right service instead.
Moving house
Relocation to another covered address is free. Tell customer care a few days before you move and we will book the new installation for the day you arrive.
Adding IPTV
Nashaad IPTV runs over the same fibre line and can be added to any plan at any time — there is no second installation and no new equipment.
If something breaks
The fault line answers day and night. Report the problem with your account number and a field engineer is assigned the same day.
Pricing
Choose your plan
Every plan runs on the same line, so you can move between them with a phone call.
Fiber Home Essential
- Comfortable for browsing and standard streaming
- Unlimited monthly data
- WiFi router included
- Free standard installation
Fiber Home Family
- Built for several people online at once
- Unlimited monthly data
- HD streaming and video calls
- WiFi router included
Fiber Home Max
- Best for large homes and home offices
- Unlimited monthly data
- Priority fault response
- WiFi router and one extender included
FAQ