Personal
Postpaid Service
A monthly plan for customers who want predictable billing, bundled minutes and priority support.
Widest network coverage
No hidden charges
24/7 customer care
One bill, everything included
Somtel Postpaid brings your voice, data and SMS together on a single monthly invoice. You use the network first and settle once, which makes budgeting straightforward for households and easy to reconcile for finance teams.
Why customers choose Postpaid
Predictable spending
The same amount every month, with a clear statement showing exactly what you used
No interruptions
You are never cut off mid-call because a bundle ran out
Priority support
Postpaid accounts reach a dedicated care line
Shared accounts
Add employee or family lines to one invoice and manage them centrally
Built for teams
Businesses can group any number of lines under one account, set a spending limit per line, and receive an itemised statement each month. Our enterprise team will help you pick the right mix of allowances for your staff.
Good to know
The detail, in short
Getting started
Bring valid identification to any Somtel outlet. Registration takes a few minutes and your plan is active the same day. Existing prepaid customers keep their number when they migrate.
Billing and payment
Statements are issued at the start of each month and can be settled through eDahab, at any Somtel outlet, or by bank transfer for corporate accounts.
Pricing
Choose your plan
Every plan runs on the same line, so you can move between them with a phone call.
Postpaid Personal
- Bundled national minutes and SMS
- Monthly data allowance included
- One simple monthly statement
- Keep your existing Somtel number
Postpaid Plus
- Generous national minutes and SMS
- Larger monthly data allowance
- Priority customer care line
- Roaming available on request
Postpaid Business
- Multiple lines on a single invoice
- Per-line spending controls
- Itemised monthly statement
- Dedicated account manager
FAQ